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Terms & Conditions

Last Updated: 14-04-2026
Website Owner: Arnaab Bhattacharjee
Product Brand: Oasis

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1. Introduction

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This website is owned and operated by Arnaab Bhattacharjee.

By accessing this website, purchasing products under the brand Oasis, or booking any services, you agree to be bound by the following Terms & Conditions.

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2. Offerings

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Physical Products (Oasis)

  • Natural crystals (individually certified)

  • Essential oils

  • Bath salts and energy-based products

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Services

  • Pranic Healing

  • Tarot Readings

  • Akashic Consultations

  • Energy and spiritual guidance

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3. Product Authenticity & Natural Variation

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All crystals sold under Oasis are natural and provided with individual authenticity certification.

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Due to their natural origin:

  • Variations in color, texture, inclusions, and shape are inherent

  • These are not defects and do not qualify for replacement

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4. Intended Use

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All products and services are intended for:

  • Personal use

  • Spiritual exploration

  • Lifestyle support

They are not medical or therapeutic substitutes.

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5. Orders & Payments

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  • All orders must be paid in full prior to processing.

  • Orders are confirmed only after successful payment.

  • Pricing may be updated at any time without prior notice.​​

  • By completing a payment, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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6. Shipping & Delivery

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  • Orders are processed within [2–5 business days]

  • Once dispatched, delivery timelines are managed by third-party courier services and are beyond our direct control.​

  • We are not responsible for delays caused by:

    • Courier partners

    • Incorrect address details

    • External or unforeseen circumstances

  • For digital or written services, delivery timelines may vary and will be communicated in advance.

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7. Refunds, Returns & Cancellations

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  • Key principles:

    • All sales are final.

    • No returns for subjective reasons (preference, expectations, perceived results).

    • Claims for damaged or incorrect items must be reported within 24–48 hours of delivery with supporting evidence.

    • Replacements are limited to verified cases of:

      • Transit damage

      • Incorrect item received​​

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8. Services – Terms of Engagement

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  • All sessions must be booked in advance.

  • Session duration and structure may vary based on the nature of the concern.

  • Sessions are non-refundable once confirmed.

  • Services are offered based on suitability and availability.

  • Sessions are not to be recorded, reproduced, or distributed without prior consent.

  • The timeline for experiencing any changes or results may vary and is not guaranteed.

  • The effectiveness of sessions may depend on individual openness, participation, and external factors beyond our control.

  • Rescheduling requests must be made at least 24 hours in advance and are subject to availability.

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  • Clients acknowledge that:

    • All decisions and actions remain their responsibility.

    • Outcomes from services are subjective and may vary from person to person. No specific results are promised or guaranteed.

    • Once a session has been conducted, it is considered fully delivered and no refunds will be issued under any circumstances.

    • Services provided are intangible and experiential in nature. By booking a session, the client acknowledges that the service cannot be returned, reversed, or objectively measured.

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9. Confidentiality

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  • All client information and session details are handled with strict confidentiality and professional discretion, except where required by law.

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10. Limitation of Liability

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  • All products and services provided by Arnaab Bhattacharjee / Oasis are offered for personal and spiritual use. ​

  • By using this website, you agree that to the maximum extent permitted by law, Arnaab Bhattacharjee / Oasis shall not be liable for any direct, indirect, incidental, or consequential outcomes arising from the use of products or services.

  • We do not:

    • Provide medical, legal, psychological, or financial advice

    • Guarantee specific results or outcomes​

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11. Intellectual Property

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  • All website content, including:

    • Text

    • Branding

    • Product descriptions
      is the intellectual property of Arnaab Bhattacharjee / Oasis. Unauthorized use or reproduction is prohibited.

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12. User Responsibility

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  • By using this website, you confirm that:

    • You are 18 years or older, or have guardian consent.

    • You provide accurate information.

    • You use products and services responsibly.

    • You understand and agree to engage with the services in a respectful and appropriate manner.

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13. Disclaimer

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  • All products and services offered by Arnaab Bhattacharjee under the brand Oasis are intended solely for:

    • Spiritual guidance

    • Personal development

    • Energy-based support

    • These are interpretive and experiential in nature

    • No guarantees are made regarding outcomes

    • They do not replace professional medical, psychological, legal, or financial advice

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  • By engaging with our offerings, you acknowledge that:

    • You are fully responsible for your choices and actions

    • Outcomes cannot be assured

    • Participation is voluntary

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14. Modifications

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  • We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised terms.

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15. Governing Law

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  • These Terms are governed by the laws of India.

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16. Payment Disputes

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  • By completing a payment, you agree not to initiate chargebacks or payment disputes without first contacting us to seek resolution.

  • Any concerns must be communicated within 24 hours of the session.

  • Initiating a chargeback without prior communication may be treated as a breach of these Terms and may result in denial of future services and necessary action to contest the dispute.

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17. Right to Refuse Service

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  • We reserve the right to refuse or discontinue services to any individual at our discretion, particularly in cases of misuse, inappropriate conduct, or misalignment with the nature of the services.

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18. Consent to Communication

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  • By engaging with our services, you consent to communication via WhatsApp, email, or other platforms for coordination and follow-ups.

  • Relevant communication may be retained for documentation and service quality purposes.

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19. Force Majeure

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  • We shall not be held liable for any delay or failure in performance due to events beyond our reasonable control, including but not limited to natural disasters, network failures, illness, or unforeseen circumstances.

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20. Contact

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For any questions, concerns, or support requests, you may contact:

Email: arnaabbhattacharjee@gmail.com
WhatsApp: +919651011151

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